Meter Reader

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Under supervision performs basic meter reading and customer service functions while developing higher-level water customer service skills ...

Hamster Kombat

The City of Germantown is an Equal Opportunity Employer committed to an alcohol/drug-free workplace and to providing equal opportunities regardless of race, sex, color, religion, national origin, age or disability.

ORGANIZATIONAL ACCOUNTABILITY:
City of Germantown public servants exist, first and foremost, to protect and enhance the quality of life of those we serve; every position on the Germantown team has a shared responsibility and accountability to fulfill this purpose. Through the constant alignment of individual actions, behaviors and performance with our organization’s values system, Germantown public servants demonstrate a steadfast commitment to our greater mission of Excellence. Every day. The expectation for senior leaders is to model The Germantown Way at all times for those they influence and interact with daily.

Description

GENERAL DEFINITION OF WORK:
Under supervision, performs basic meter reading and customer service functions while developing higher-level water customer service skills. Walks throughout the City on assigned route to read, record and report residential and commercial water meter readings, using a hand-held computer. Performs a variety of customer service fieldwork for water customers, including turns services on and off, performs minor water meter maintenance, and responds to inquiries from customers.

Examples of Duties

ESSENTIAL JOB FUNCTIONS:

  • Locates and reads all sizes and types of residential and commercial water meters, and records readings using handheld computer devices.
  • Identifies and records any condition or malfunction of water meters that require repair work.
  • Re-checks meter readings as instructed.
  • Performs routine maintenance such as, cleaning out flooded and buried meters, trimming shrubs and removing other obstructions from meters, and replacing broken water box lids and faulty water meters.
  • Checks water meter connections for leaks and replaces washers on meter connections as needed.
  • Turns water services off and on according to work orders, including for delinquent customers; and performs readings for final billings.
  • Responds to general questions from customers while in the field.
  • Notifies customers of non-payment and places cut-off notices on doors.
  • Must be punctual and timely in meeting all job performance requirements, including but not limited to, attendance and tardiness standards and work deadlines.
OTHER JOB FUNCTIONS:
1. Performs related tasks as required. Qualifications

KNOWLEDGE, SKILLS AND ABILITIES:

  • Knowledge of geography and street locations of the City and layout of meter locations
  • Knowledge of water billing practices
  • Ability to acquire knowledge of methods, materials, and techniques used in repairing or replacing water meters, meter boxes, stops and connections
  • Ability to acquire skill in using tools and equipment used in repairing or replacing water meters, stops, and connections
  • Ability to operate handheld devices and read and record data rapidly and accurately
  • Ability to make simple arithmetic calculations
  • Ability to work courteously and effectively with co-workers and the general public and to communicate one-to-one
  • Ability to work in a variety of weather conditions with exposure to the elements
  • Ability to travel across rough, uneven or slippery surfaces to check meters
  • Ability to work independently and to understand and carry out written and oral instructions
  • Ability to walk for extended periods of time and considerable distances and possess other physical ability necessary to perform essential job duties

Information about employee benefits can be found on our website at: http://www.germantown-tn.gov/employment


Information :

  • Company : City of Germantown
  • Position : Meter Reader
  • Location : Germantown, TN 38138
  • Country : US

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Meter Reader job info - City of Germantown Germantown, TN 38138 above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Meter Reader job info - City of Germantown Germantown, TN 38138 in 11-06-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 11-06-2024